FAQ

Another Planet Entertainment and the Greek Theatre are committed to producing safe events. Please review our most up-to-date COVID-19 policy requirements for entry on our Health & Safety page.
We encourage you to get vaccinated and boosted if you have not already! If you still need to get your vaccine, visit vaccines.gov for more information and to book your appointment.

* Policy is subject to change

A: You may bring in personal seat cushions, small food items, sealed water bottles, empty refillable water bottles and small personal bags and backpacks. We encourage that you dress in layers and bring reusable water bottles! Water refill stations are located on the middle concourse at the Greek.

A: For the comfort and safety of all, you may not bring lawn chairs or furniture. The lawn is quite steep and not safe for lawn chairs – you can bring in personal seat cushions or seating, as long as they fit your personal space and lie flat on the ground (no legs, no hard structure). We encourage the same for the stone bench seating areas on both General Admission and reserved seating shows.

A: For the comfort and safety of everyone please do not bring in the following items: structured stadium chairs, strollers, large backpacks, large blankets, flags, tobacco products, alcohol, cans, bottles, ice chests, picnic baskets, lawn furniture, weapons of any kind, umbrellas, pets, hula hoops, musical instruments, laser pointers, bicycles, and skateboards.  Cameras with a detachable lens of any kind and professional recording devices are not allowed, including GoPros.

A: The Greek Theatre is a cashless venue. Credit cards, debit cards, and digital methods of payment are accepted at all points of sale. The Greek Theatre will provide a cash to debit card exchange for those who prefer to use cash. Cash to debit card exchange will be available at food concession stands and debit cards may be used everywhere inside the venue and beyond (wherever debit cards are accepted).

A: Tickets for all Greek Theatre shows are available through apeconcerts.com or ticketmaster.com.

Subject to availability, tickets can also be purchased at the Greek Theatre box office, which opens 2 hours prior to showtime.

A: Yes, everyone entering the venue must have a ticket and no strollers will be allowed. We discourage any infants or babes in arms.

A: On sale dates vary from one show to another, but shows usually go on sale on Friday at 10am. The best way to receive advance notice of upcoming shows is to join our mailing list. Click here to subscribe to the APE newsletter.

A: The box office opens 2 hours prior to each show and is located at the North Gate of the venue. Please be sure to bring photo ID, the credit card that was used to purchase the tickets, and your Ticketmaster order number for ticket pick up.

A: To purchase wheelchair accessible seating, click the “request accessible tickets” link on the Ticketmaster event page. If you have already purchased regular tickets for an event and require accessible seating, see our ADA liaison near the North Gate of the venue and we will do the best we can to accommodate your seating needs.

A: All sales are final. There are no refunds or exchanges unless a show has been postponed or cancelled.

A: There are often presales offered before the general public on sale that can be purchased online only via thegreekberkeley.com or ticketmaster.com. Please sign up for our newsletter to receive presale information.

A: If there are still tickets available to purchase on the day of the event, you may purchase them in person at the box office. Some shows sell very quickly and do not always have tickets available on the day of the show, so we suggest you buy tickets ahead of time. The Greek Theatre box office is open 2 hours prior to each event.

A: The Greek Theatre is located at 2001 Gayley Road Berkeley, CA

View Directions and Parking

A: Parking is limited in the areas surrounding the Greek Theatre and can be challenging. We recommend that you arrive early to give yourself plenty of time to find a place to park and the necessary time it will take to walk to the venue. The University operates all parking structures surrounding the Greek Theatre and they typically do not open until 5pm. Click Here for parking info.

A: We suggest you dress in layers as the summertime fog can roll in! All shows are all-weather events, and will go on rain or shine.

A: While most shows at the Greek Theatre are all ages, some may have age restrictions of 18+. Please check the event info for individual events and be sure to bring acceptable forms of identification with you to the venue.

A: The acceptable forms of identification are government-issued photo IDs (Driver’s License, Passport, Military ID, etc.) that clearly has your photo, name and birth date. A student ID is not an acceptable form of identification.

A: Unfortunately we do not have a coat check.

A: See our neighborhood page for some of our lodging recommendations.

A: We have restrooms located on the North and South sides of the venue with gender neutral options on the 2nd level of the plaza. In addition, we have port-a- johns at the top of the lawn.

A: The doors typically open 1.5 hours prior to show time, although this may vary from show to show.

A: Any support acts will be listed on the event page at thegreekberkeley.com. Support acts are often added close to the show date, so make sure to check back often.

A: No. The UC Berkeley campus is entirely tobacco-free. Please respect the regulations of the UC Berkeley campus and consider the environment and those around you as you are enjoying the show.

A:Yes. The main food concessions are located at the new North Plaza and the center level on the North side of the venue. There is also a limited food menu located near the South entrance and snacks throughout the venue. Note that there are specialty drinks and sparkling wine options located at the Terrace area, just above the North Plaza.

A: If you have lost an item, please email [email protected]

A: You may bring point and shoot cameras, but no professional cameras or recording devices will be allowed including GoPros. On occasion, the artist will request that no photos of any kind be taken and we ask that you respect their wishes and put away those cell phones!

A: Give us a call at at 510-548-3010 or email us at [email protected]. We want to give you the best possible experience at our venue – all questions are welcomed.